Convey is a SaaS technology company headquartered in Atlanta, Georgia, formed in 2013 after its conferencing and collaboration revenue stream was acquired by Premiere Global Services, Inc. (PGI). Convey delivers customized content, marketing, and training web portals, connecting them into networks to deliver the right message at the right time to the right audience.
Convey began as technology developed by Copper Services, an audio and web conferencing company. It provided Copper's 3,000+ corporate clients with more efficient ways to manage marketing webinars and host call recordings. The conferencing business was acquired in 2013 by Premier Global (PGI) enabling Convey Services to become a separate company focused on its portal technology.
Convey enhanced its services by adding member management, advanced analytics, a CRM system along with email outreach technology. Portals were segmented into content catalogs allowing multiple organizations to add content and hub and spoke technology networked portals together for content and marketing to be delivered to all portals connected to the network.
Convey focused on industries with indirect sales channels and in 2014, created a network for the telecommunications and cloud industry, ultimately providing portals for 45 master agents and 23,000+ sales partners. That same year, a network was established for master agencies in the property and casualty insurance market to engage their independent agency members. In 2015, Convey added Convey Foodservice to offer food distributors and their suppliers more efficient ways to engage their direct sales force and offer an online resource center for operators.
In 2018, Convey launched Conduct™, a unique marketing service for portal members to deliver email campaigns to prospects and customers. Using the portal network technology, Conduct allows centralized creation of email marketing campaigns, then delivers those campaigns to portals in the network for portal owners to make them available for their members.
Convey’s portal networks are expanding in other industries as well as to organizations needing an efficient way to create content, training, and marketing in a centralized site then delivering those assets to portals connected to the network.